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Cycling abroad and relying on Nationwide travel insurance? You'll need to wear a helmet, or you won't be able to claim

Building society makes helmets compulsory for people riding bikes on holiday - even in the Netherlands

Britain’s biggest building society, the Nationwide, is introducing changes to the travel insurance provided to many of its FlexPlus account holders that means they will not be covered should they choose not to wear a helmet while riding a bike on a trip.

In a booklet sent out to account holders benefiting from the cover, the Swindon-based business outlined changes to cover that will come into effect on 21 September.

While there’s some expansion of coverage for cycling – the previous wording exclude “off road biking” but now includes riding on “bridle ways and forest roads,” the stipulation that a helmet must be worn is new.

The previous exclusion of “BMX or off road biking” has now been changed to “BMX or on downhill or extreme trails.”

So, if you’re a Nationwide customer and you’re on holiday in Paris and rent a Vélib’ you won’t be covered if something happens, unless you fancy packing a lid in your luggage or borrow or buy one while there.

Ditto in Amsterdam or Copenhagen, where in contrast to the UK, it’s noticeable that most people who use bikes to get around do so bare-headed.

We have asked Nationwide to clarify the reasons behind the requirement for people cycling to wear a helmet to benefit from its insurance cover but are yet to hear back from them.

But Twitter user – and Natiowide account holder – Wolf Simpson tweeted a link to a BikeBiz article about the change, saying: “As a customer I'm disgusted & appalled in this! So you think a helmet will be needed in Netherlands?” 

Apparently, they do.

Writing on BikeBiz, cycling author and journalist Carlton Reid noted: “The FlexPlus travel insurance is underwritten by UK Insurance Ltd. which also underwrites travel insurance policies for NatWest, Lloyds and TSB – these policies do not contain the "Helmet must be worn" clause.”

Let’s hope a precedent hasn’t been set.

Simon joined road.cc as news editor in 2009 and is now the site’s community editor, acting as a link between the team producing the content and our readers. A law and languages graduate, published translator and former retail analyst, he has reported on issues as diverse as cycling-related court cases, anti-doping investigations, the latest developments in the bike industry and the sport’s biggest races. Now back in London full-time after 15 years living in Oxford and Cambridge, he loves cycling along the Thames but misses having his former riding buddy, Elodie the miniature schnauzer, in the basket in front of him.

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81 comments

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Arno du Galibier replied to ChairRDRF | 7 years ago
2 likes
ChairRDRF wrote:

[

They should deny cover to people who fly on business if they fail to sacrifice a ram to the Great Lord Baal at least once in the week before flying.

There's strong evidence in favour of this proposition in that nobody who has made the sacrifice has ever been injured while flying on business. Conversely, nobody who has been injured has sacrificed a ram to Baal. This is irrefutable proof that making the correct sacrifice in the correct way to the correct wrathful lord is protection against injury while flying on business.

 

 

And you know, there are some people who won't do the sacrifice! They won't! You can't talk to them...

[/quote]

 

I say, if it only saves one life, then it's worth it...

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Ush replied to Arno du Galibier | 7 years ago
2 likes
Arno du Galibier wrote:
ChairRDRF wrote:
Cygnus wrote:

They should deny cover to people who fly on business if they fail to sacrifice a ram to the Great Lord Baal at least once in the week before flying.

There's strong evidence in favour of this proposition in that nobody who has made the sacrifice has ever been injured while flying on business. Conversely, nobody who has been injured has sacrificed a ram to Baal. This is irrefutable proof that making the correct sacrifice in the correct way to the correct wrathful lord is protection against injury while flying on business.

 

 

And you know, there are some people who won't do the sacrifice! They won't! You can't talk to them...

 

I say, if it only saves one life, then it's worth it...

That's exactly how I feel about shower helmets. A lot of people do not like it when they visit and I insist that they wear one. The kids used to complain too, but they've gotten over that rebellious stage and are now more responsible... and you know what? They don't even notice them now.

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wycombewheeler replied to Ush | 7 years ago
0 likes
Ush wrote:
Arno du Galibier wrote:
ChairRDRF wrote:
Cygnus wrote:

They should deny cover to people who fly on business if they fail to sacrifice a ram to the Great Lord Baal at least once in the week before flying.

There's strong evidence in favour of this proposition in that nobody who has made the sacrifice has ever been injured while flying on business. Conversely, nobody who has been injured has sacrificed a ram to Baal. This is irrefutable proof that making the correct sacrifice in the correct way to the correct wrathful lord is protection against injury while flying on business.

 

 

And you know, there are some people who won't do the sacrifice! They won't! You can't talk to them...

 

I say, if it only saves one life, then it's worth it...

That's exactly how I feel about shower helmets. A lot of people do not like it when they visit and I insist that they wear one. The kids used to complain too, but they've gotten over that rebellious stage and are now more responsible... and you know what? They don't even notice them now.

Shower helmets? Interesting, in our house it's stairs, a significant cause of injury I understand.

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Rich_cb replied to ConcordeCX | 7 years ago
0 likes
ConcordeCX wrote:

They should deny cover to people who fly on business if they fail to sacrifice a ram to the Great Lord Baal at least once in the week before flying.

There's strong evidence in favour of this proposition in that nobody who has made the sacrifice has ever been injured while flying on business. Conversely, nobody who has been injured has sacrificed a ram to Baal. This is irrefutable proof that making the correct sacrifice in the correct way to the correct wrathful lord is protection against injury while flying on business.

I commend this idea to the insurance world, and would accept a commission of 1% of the money saved.

Joking aside, the insurance industry is probably the best place to look for definitive data on this topic.

If there was evidence to suggest that wearing helmets increased your risk of death/serious injury then the last thing the insurance companies would be doing is introducing a compulsory use policy.

Avatar
davel replied to Rich_cb | 7 years ago
2 likes
Rich_cb wrote:
ConcordeCX wrote:

They should deny cover to people who fly on business if they fail to sacrifice a ram to the Great Lord Baal at least once in the week before flying.

There's strong evidence in favour of this proposition in that nobody who has made the sacrifice has ever been injured while flying on business. Conversely, nobody who has been injured has sacrificed a ram to Baal. This is irrefutable proof that making the correct sacrifice in the correct way to the correct wrathful lord is protection against injury while flying on business.

I commend this idea to the insurance world, and would accept a commission of 1% of the money saved.

Joking aside, the insurance industry is probably the best place to look for definitive data on this topic.

If there was evidence to suggest that wearing helmets increased your risk of death/serious injury then the last thing the insurance companies would be doing is introducing a compulsory use policy.

Way too much of an absolute.

There was evidence prior to 9/11 that Islamic terrorists were trying to hijack planes. Didn't stop two (? off the top of my head - Munich Re and Swiss Re?) taking a billion dollar dump each and Lloyds being worried about bankruptcy.

Slightly facetious example, but there've been many other, more predictable catastrophes (eg. Katrina) that have led to major players being stung hard, even with armies of well-paid professionals (catastrophe modellers, actuaries) committed to ensuring that they are not.

My point is that you cannot hold insurance companies as experts in this particular area. And even in the area that they are supposed to be expert in (interpretation and management of risk), they are extremely fallible.

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Rich_cb replied to davel | 7 years ago
0 likes
davel wrote:

Way too much of an absolute.

There was evidence prior to 9/11 that Islamic terrorists were trying to hijack planes. Didn't stop two (? off the top of my head - Munich Re and Swiss Re?) taking a billion dollar dump each and Lloyds being worried about bankruptcy.

Slightly facetious example, but there've been many other, more predictable catastrophes (eg. Katrina) that have led to major players being stung hard, even with armies of well-paid professionals (catastrophe modellers, actuaries) committed to ensuring that they are not.

My point is that you cannot hold insurance companies as experts in this particular area. And even in the area that they are supposed to be expert in (interpretation and management of risk), they are extremely fallible.

Your examples are completely irrelevant.

Both are exceptionally rare events. Therefore the data available on such events will be minimal/non existent.

Cycling injuries are, by contrast, incredibly common. There will be reams and reams of data available.

Insurance companies will always struggle to quantify risk for rare events, for common events they can predict the risk with far greater accuracy.

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burtthebike replied to Rich_cb | 7 years ago
1 like
Rich_cb wrote:
ConcordeCX wrote:

Joking aside, the insurance industry is probably the best place to look for definitive data on this topic. If there was evidence to suggest that wearing helmets increased your risk of death/serious injury then the last thing the insurance companies would be doing is introducing a compulsory use policy.

The insurance industry has looked at this many times, and has a vast amount of data to draw on, which is why they don't insist on cycle helmets.  All the reliable evidence shows that cycle helmets don't reduce risk.  I wonder if Nationwide will be issuing an explanation?

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Rich_cb replied to burtthebike | 7 years ago
0 likes
burtthebike wrote:

The insurance company has looked at this many times, and has a vast amount of data to draw on, which is why they don't insist on cycle helmets.  All the reliable evidence shows that cycle helmets don't reduce risk.  I wonder if Nationwide will be issuing an explanation?

Assuming that Nationwide have made this decision based on objective evidence, it would be interesting to see their data.

Avatar
Bentrider replied to ConcordeCX | 7 years ago
1 like
ConcordeCX wrote:

They should deny cover to people who fly on business if they fail to sacrifice a ram to the Great Lord Baal at least once in the week before flying.

There's strong evidence in favour of this proposition in that nobody who has made the sacrifice has ever been injured while flying on business. Conversely, nobody who has been injured has sacrificed a ram to Baal. This is irrefutable proof that making the correct sacrifice in the correct way to the correct wrathful lord is protection against injury while flying on business.

I commend this idea to the insurance world, and would accept a commission of 1% of the money saved.

 

I'll have you know a sacrifice saved my life!!

Avatar
brooksby replied to ConcordeCX | 7 years ago
2 likes
ConcordeCX wrote:

They should deny cover to people who fly on business if they fail to sacrifice a ram to the Great Lord Baal at least once in the week before flying.

There's strong evidence in favour of this proposition in that nobody who has made the sacrifice has ever been injured while flying on business. Conversely, nobody who has been injured has sacrificed a ram to Baal. This is irrefutable proof that making the correct sacrifice in the correct way to the correct wrathful lord is protection against injury while flying on business.

Does it have to be a ram, or will any other ruminant do?  Do you get extra credit for a black goat, for example?

Avatar
ConcordeCX replied to brooksby | 7 years ago
2 likes
brooksby wrote:
ConcordeCX wrote:

They should deny cover to people who fly on business if they fail to sacrifice a ram to the Great Lord Baal at least once in the week before flying.

There's strong evidence in favour of this proposition in that nobody who has made the sacrifice has ever been injured while flying on business. Conversely, nobody who has been injured has sacrificed a ram to Baal. This is irrefutable proof that making the correct sacrifice in the correct way to the correct wrathful lord is protection against injury while flying on business.

Does it have to be a ram, or will any other ruminant do?  Do you get extra credit for a black goat, for example?

whatsoever pleaseth the Great Lord in his righteous, yet random but strangely always justified according to the High Priest, anger. For there is no knowing the mystery of his ways, nor yet the source of his data. No nor  the logic of his arguments neither.

 

Avatar
burtthebike replied to Rich_cb | 7 years ago
1 like
Rich_cb wrote:

I don't really see the problem with this. Nationwide have crunched the numbers and decided that introducing this rule will save them money. That may be because their data suggests that helmets reduce injuries or because they'll be able to deny previously valid claims based on the new policy. The cynic in me thinks the latter is more likely.

It is the latter. 

Unless they have some previously unpublished research which shows that helmets do reduce risk of course, but that doesn't seem likely.

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don simon fbpe | 7 years ago
8 likes

From their web apparently.

//pbs.twimg.com/media/DFNBR2nVwAAyAjl.jpg)

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bendertherobot | 7 years ago
4 likes

They're quite happy for you to ski without one though.

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don simon fbpe | 7 years ago
9 likes

They're quite right in that you can choose to wear or to not wear a helmet. They simply won't cover you if you don't. It's the same freedom as whether you bank with them or not.

The clause covers all injury's (sic), even stubbed toes. Which I find odd and am waiting for confimation that this is the case but Arnie seems to have gone a bit quiet.  2

I'm still waiting for a reply on their view to potential problems from helmet wearers when the injury is caused by wearing a helmet (rotational etc) and the customer feels pressured into wearing a helmet when they otherwise wouldn't.

Let's bombard them with Tweets.

I am a Nationwide customer and will transfer my account if needs be,

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dodgy | 7 years ago
2 likes

Hants police cycle club joined in by saying:

 

https://twitter.com/hantspolcc/status/888063961232539648

Quote:

I quite like the idea. Another way to get more people wearing lids. HantsPol Cycle Club (@hantspolcc)

 

I tried to challenge them by asking them some questions, but it went completely over their heads.

 

Avatar
BarryBianchi | 7 years ago
5 likes

* Opens keg, puts feet up*..

Avatar
Ush replied to BarryBianchi | 7 years ago
1 like
BarryBianchi wrote:

* Opens keg, puts feet up*..

Make sure you wear a helmet and a spine-protector: http://journals.sagepub.com/doi/abs/10.1177/1460408611434382

Avatar
BarryBianchi replied to Ush | 7 years ago
1 like
Ush wrote:
BarryBianchi wrote:

* Opens keg, puts feet up*..

Make sure you wear a helmet and a spine-protector: http://journals.sagepub.com/doi/abs/10.1177/1460408611434382

That's odd.  Often get head pain after a keg, but back's usually OK....

Avatar
Jitensha Oni replied to BarryBianchi | 7 years ago
2 likes
BarryBianchi wrote:
Ush wrote:
BarryBianchi wrote:

* Opens keg, puts feet up*..

Make sure you wear a helmet and a spine-protector: http://journals.sagepub.com/doi/abs/10.1177/1460408611434382

That's odd.  Often get head pain after a keg, but back's usually OK....

So is someone's head when they don't wear a helmet, but you never know - better order that back protector asap...

Avatar
burtthebike replied to BarryBianchi | 7 years ago
1 like
BarryBianchi wrote:

* Opens keg, puts feet up*..

You might need two.

Kegs, not feet.

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