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Garmin edge touring problems

Hi, as the subject suggests, I have had countless problems with my Garmin Edge Touring sat nav and was wondering if anyone else has? I downloaded routes this summer when I rode LEJOG with a touring company (fortunately, I had paper back up maps) and despite having these routes, the damn gadget wanted to take me off road! Before anyone suggests it, I have set it for 'road only' as I am on my road bike, etc.

Hilariously, whilst on the Yorkshire tour sportive last weekend (again with a downloaded route), the Touring wanted to take me off down a trail again! I switched it off and followed the masses.

I have done routes via strava but haven't got around to testing them on the Touring yet but am rapidly getting fed up of its inane ways - a real waste of cash!

What are anyone else's experiences?  29

If you're new please join in and if you have questions pop them below and the forum regulars will answer as best we can.

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33 comments

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therevokid | 8 years ago
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been happily using a touring plus for 6 months or so without any problems. 

read the dcrainmaker and ridewithgps hints and tips and now follow routes

plotted with turn by turn that hasn't missed a beat. 

 

perhaps some rtfm may be in order before slagging it off  ?

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Flipsixty4 | 8 years ago
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I bought a Garmin Edge Touring in April 2016. After a month of use, during which it said it couldn't navigate the route a few times it simply froze. Sent it back to AS adventure (Belgium). 4 weeks after that they lent me another device while 'Mr Garmin' looked at the one they sold me. That one didn't work properly either - didn't display maps! 6 weeks later I finally got them to agree refund. So my conclusion is that the Garmin Edge Touring is not fit for purpose and I wouldn't recommend buying from AS Adventure either. I'm gonna try using my iPhone with MapMyRide app as a far cheaper alternative.

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vonhelmet | 9 years ago
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I have way more trouble with my Garmin in Windows than in OS X. It takes forever to sync in Windows and keeps corrupting files.

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rjfrussell | 9 years ago
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Using ridewithgps you still have to be very careful plotting a route- it too has a tendency to take you off road unless you plot the route in very short steps to make sure you stay on the black.

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DanTe | 9 years ago
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You've turned 'Lock On Road' on in the settings?
It seems it's always new users that have problems with the things. It was the same for me. I hated it for the first few months.
Garmin need to look at that, they won't, they'll just keep adding 'cool' new features that will just further complicate things.
Do not use the Garmin site for anything, it's terrible!
I use strava route plan - download gpx - new files - eject properly and it's really easy.
If I go off piste I tend to just drop a pin where I want to go and then navigate to that. Always works fine. Keep recalculate on but switch it prompt so that you can say yes or no.

Cheeky request: after 3 years of Garmin use, if you're doing tight overlapping loops in the same area, how do you make sure you're following the correct flow of the route from start to finish?
There must be a way I just haven't ever looked into it.

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rjfrussell | 9 years ago
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is the Edge 1000 any better or do people with it have the same sort of complaints?

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KirinChris | 9 years ago
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I'm ready to put my Garmin 510 under a bus - without me attached I hope.

Did a big ride yesterday around Dartmoor. 150km with some really hard climbs. I had plotted the route from Strava, downloaded to the Garmin and deleted all my other activities.

The route-tracking is basic but I find it adequate for areas like that where it's usually pretty obvious which way the route is heading.

But, halfway through the ride it decided the memory was full and stopped recording.

Consequently I don't have any of my data from the hardest parts of the ride, nor are my times up the climbs recorded on Strava.

This happened to me last year on a trip to Scotland when I did the climb up Bealach Na Ba. The Garmin satellite tracking didn't overlay to the actual road so Strava decided I hadn't done the climb.

There is nothing in the user manual about memory shortages or anything that might help explain what's going on. I can't even download the firmware updates because it says the device is full.

I am just waiting for someone to come along with a decent device that doesn't rely on also having a smart phone. I've already ditched the Garmin HR unit.

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KirinChris replied to KirinChris | 9 years ago
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abudhabiChris wrote:

But, halfway through the ride it decided the memory was full and stopped recording.

There is nothing in the user manual about memory shortages or anything that might help explain what's going on. I can't even download the firmware updates because it says the device is full.

Update on this, for posterity and in case anyone else with the same problem finds this thread.

I found on some user forums a suggestion that if using a Mac you have to empty your Trash file, WITH THE GARMIN CONNECTED.

Apparently Mac puts lots of ghost files onto the Garmin, or doesn't delete them or something bloody stupid like that. But just emptying the Trash doesn't help, unless the Garmin is plugged in.

So I did it - took hours - and it worked.

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wellcoordinated replied to KirinChris | 9 years ago
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abudhabiChris wrote:
abudhabiChris wrote:

But, halfway through the ride it decided the memory was full and stopped recording.

There is nothing in the user manual about memory shortages or anything that might help explain what's going on. I can't even download the firmware updates because it says the device is full.

Update on this, for posterity and in case anyone else with the same problem finds this thread.

I found on some user forums a suggestion that if using a Mac you have to empty your Trash file, WITH THE GARMIN CONNECTED.

Apparently Mac puts lots of ghost files onto the Garmin, or doesn't delete them or something bloody stupid like that. But just emptying the Trash doesn't help, unless the Garmin is plugged in.

So I did it - took hours - and it worked.

A Mac doesn't do anything other than show you what Windows does not. When you put a gpx file in the NewFiles folder on your device, the Garmin device processes the file to make it available as a course. When it does this it renames the gpx file with a '.' prefix. The Mac is more likely to show you this than Windows unless you turn on show hidden files. Windows or Mac the folder gets filled up with all the files that you put there.

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keef66 | 9 years ago
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Out of curiosity I've just been on ride with GPS and tried to make it route me down the various detours the Garmin has tried, but it stubbornly refuses to send me off road, whichever map I choose.

So why does the Garmin??

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wellcoordinated replied to keef66 | 9 years ago
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keef66 wrote:

Out of curiosity I've just been on ride with GPS and tried to make it route me down the various detours the Garmin has tried, but it stubbornly refuses to send me off road, whichever map I choose.

So why does the Garmin??

So there's your solution. Plan the route on Ride with GPS and download it to our Garmin. You can do it for free. Just export a gpx file and the put the gpx in the New Files folder on the Garmin. This is what I do and providing I keep my eye on Ride with GPS when digitising the route everything is fine.

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keef66 replied to wellcoordinated | 9 years ago
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wellcoordinated wrote:
keef66 wrote:

Out of curiosity I've just been on ride with GPS and tried to make it route me down the various detours the Garmin has tried, but it stubbornly refuses to send me off road, whichever map I choose.

So why does the Garmin??

So there's your solution. Plan the route on Ride with GPS and download it to our Garmin. You can do it for free. Just export a gpx file and the put the gpx in the New Files folder on the Garmin. This is what I do and providing I keep my eye on Ride with GPS when digitising the route everything is fine.

That's exactly what I've resolved to do, but it still means that one of the Edge Touring functions, namely the 'suggest a circular route of a certain length' one, is essentially useless. Which is a pity because that's generally what I wanted it to do, without having to faff with the pc.

I'd still be curious to know why it works on OSM / RWGPS but not on the Garmin...

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rnick | 9 years ago
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Well I've had my Touring+ for 8 months now and in terms of routing (imported from Garmin's site) it's poor. Despite changing the settings per Garmin, I've still enjoyed some interesting off road travels, the most amusing being a detour down a bridleway which started fine, but soon livened up by a herd of heifers in hot pursuit who were keen to find out just what the shiny object was (new PB for 500m cross country).

Anyhow, I've given up importing maps and have found inputting location names directly worked far better, but still not perfect. I take a map as back up if heading further afield.

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wellcoordinated | 9 years ago
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When a Garmin device that includes mapping sends you down a track, the problem is nearly always with the map source and not the Garmin device. Garmin has no control over the map base and if a track is flagged as a road in the map base then it the device will think it is fair game, if you have set for roads only.

I use Ride With GPS, which is great but aslo not infallible. If you casually click points miles apart when digitising the route the software will work out a route between your points, but beware. Even with the RWGPS set to cycling it still uses some tracks to route between the two points - its the same with all applications using OSM maps. It's up to you to check the route before you ride.

You could of course submit corrections to the OSM base, but that's another story..

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keef66 replied to wellcoordinated | 9 years ago
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wellcoordinated wrote:

When a Garmin device that includes mapping sends you down a track, the problem is nearly always with the map source and not the Garmin device. Garmin has no control over the map base and if a track is flagged as a road in the map base then it the device will think it is fair game, if you have set for roads only.

I use Ride With GPS, which is great but aslo not infallible. If you casually click points miles apart when digitising the route the software will work out a route between your points, but beware. Even with the RWGPS set to cycling it still uses some tracks to route between the two points - its the same with all applications using OSM maps. It's up to you to check the route before you ride.

You could of course submit corrections to the OSM base, but that's another story..

But that's my point. There's a footpath near Snailwell that the thing always wants to take if I'm in the area. It's so overgrown you'd struggle to walk down there. I looked on OSM and it is tagged as a footpath. I pointed this out to the OSM mods and they replied quite tersely saying it was correctly flagged as unsuitable for cycling and that the problem must be with my Garmin. I keep the maps up to date but the issue persists.

As you suggest, in future I'm doing all my road route plans on the pc and scrutinising them closely for any non tarmac suggestions before uploading them to the Garmin.

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keef66 | 9 years ago
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I have the Touring Plus - I was mildly curious and wanted to record HR - and am learning to live with it's shortcomings.

The Suggest a route function, and plotting routes directly on the device, are frankly fraught with danger. At first glance the map of the suggested route looks OK, but you can't easily tell whether parts of it are off road. Regardless of the preferences set, the thing delights in routing me down bridleways and impassable footpaths. Investigating Open Streetmap it seems many of these are correctly tagged as unsuitable for cycling, so something else is amiss and likely Garmin's fault. 4 miles of unplanned, filling rattling CX riding on the best road bike on Monday  40 Good job it's tightly screwed together!

Initially I had Recalculate switched on. Then if it lost satellite reception briefly it would instantly start sending me straight back home. Recalculate is now off.

And the Return Home via the shortest route is utterly pointless in a cycling GPS. Geometrically accurate, but I am unable to cycle cross town / country as the crow flies. Might make sense for a walker in open country...

If I record a ride then save it as a course, it will then do turn by turn navigation faultlessly. Handy if I find a good route and my son wants to try it; he just borrows the Garmin and off he goes.

I suspect plotting routes on the pc via Ride with GPS / Strava / Garmin's own software is the way to go...

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bobzeller | 9 years ago
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Ride With GPS is the answer. Not only because it does a first class job plotting but becaus they have a first class support set up. I had all kinds of problems but now thing the combination of device and plotting service works a treat.

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StraelGuy | 9 years ago
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I've got an Edge Touring Plus and it's the biggest pile of cr@p I've ever wasted money on  14 .

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alotronic | 9 years ago
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Routing is awful (as with all Garmins over the years, not just the plus) but once you get beyond that it's a great device. Read on for a method that is manual but works.

You *really* need to understand the difference between a route and a track. Pretty much the only time you want a ROUTE is when you are on your computer planning your ride (I use garmin basecamp) - then you really HAVE to convert it to a TRACK (gpx file) and then USB transfer this to Plus ('new files' folder, took me a while to find that out) where it converts to a plus FIT file. With Auto route calculation OFF or ASK and you won't have too many problems. When you go to courses > saved and load the file from there you will get turn by turn navigation. Using this method you can use anything to create the .gpx file (ridewithGPS, strava download) doesn't matter. I don't use express and connect to do any of that, I prefer the control  1

The garmin hype has the plus's routing as a feature - I ignored that and bought it as a cheap upgrade to my 705 with maps for europe ready to go, and it hasn't disappointed yet.

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Chez_worldwide | 9 years ago
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I've also found the Touring great if following a route plotted on Ride With GPS... but if you ask it to plot a route for you expect to see lots of canal tow paths! On the whole I'd recommend it.

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maevans | 9 years ago
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Recommend taking a look at this page: http://ridewithgps.com/help/garmin-edge-touring

Mine drove me wild until I learned how to turn off half the options, specifically Recalculation. Would frequently completely recalculate my planned route when I went even slightly off course, or the gps signal dropped.

Using a gpx track file, and plotting the route on the maps that it actually has on it also helps (I also use Ridewithgps for this as it has the option to plot on OSM maps rather than google).

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gdmor10 replied to maevans | 9 years ago
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maevans wrote:

Recommend taking a look at this page: http://ridewithgps.com/help/garmin-edge-touring

Mine drove me wild until I learned how to turn off half the options, specifically Recalculation. Would frequently completely recalculate my planned route when I went even slightly off course, or the gps signal dropped.

Using a gpx track file, and plotting the route on the maps that it actually has on it also helps (I also use Ridewithgps for this as it has the option to plot on OSM maps rather than google).

Very interested to hear if these fixes work, I have a load of nectar points and was going to buy the touring edge as the range in Argos is limited.

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maevans replied to gdmor10 | 9 years ago
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With the recalculation off and using gpx tracks I've had it working pretty trouble free.

One occurrence of the turn-by-turn stopping half way through a ride, but fine apart from that.

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carytb replied to gdmor10 | 9 years ago
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gdmor10][quote=maevans wrote:

Recommend taking a look at this page: http://ridewithgps.com/help/garmin-edge-touring

Mine drove me wild until I learned how to turn off half the options, specifically Recalculation. Would frequently completely recalculate my planned route when I went even slightly off course, or the gps signal dropped.

Using a gpx track file, and plotting the route on the maps that it actually has on it also helps (I also use Ridewithgps for this as it has the option to plot on OSM maps rather than google).

Thanks for the link.mim a little confused though. On Avoidance Setup disabling avoiding unpaved roads and narrow trails as per the article would seem to logically try to take you down them. So do I set them to avoid or not to avoid

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geekinthesticks | 9 years ago
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I have a 510, which I bought after having read lots of bad reviews of Garmins routing abilities. Out of interest I have created routes from the tracks of several of my local rides using the Garmin website. I then uploaded these to the 510 and tried out the turn by turn directions by cycling the routes. There were so many errors that I would never rely on it for any sort of turn by turn navigation.

If I need to navigate, which is usually only for short distances, I use my phone. However, the other functions of the 510, work well.

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carytb | 9 years ago
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I have a Touring Plus and have on a couple of recent rides it has suddenly decided to stop giving me the turn by turn directions mid ride!
I also read somewhere that plotting a route on one type of map ie google then using the unit on another ie OCM can cause errors as the 2 maps aren't identical. I also find the route planning on Garmin Conect is constantly trying to get me onto canal tow paths of which we have a quite a number where I live. And don't get me going on the new look garmin site.

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carytb | 9 years ago
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I have a Touring Plus and have on a couple of recent rides it has suddenly decided to stop giving me the turn by turn directions mid ride!
I also read somewhere that plotting a route on one type of map ie google then using the unit on another ie OCM can cause errors as the 2 maps aren't identical. I also find the route planning on Garmin Conect is constantly trying to get me onto canal tow paths of which we have a quite a number where I live. And don't get me going on the new look garmin site.

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ianbak | 9 years ago
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I've had pretty much the same issue, with two rides recently spoilt when a slight deviation caused the unit to discard the planned route in favour the shortest route to the finish point! Hopefully turning off automatic recalculation will fix this...

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rnick | 9 years ago
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Hello,
I'm in the "very disappointed" camp with this having had an Edge Plus for a couple of weeks. The re-routing / offroute messages are really annoying & seem unfathomable. Some of this may be down to set up - but the instructions you receive are poor. I discovered today, from Garmin Support, that the "touring mode" can send you down tracks - which might explain a recent trip down a bridleway & across some fields.

I'm awaiting an answer as to why no elevation gain is shown on routes planned with Garmin Connect & why a recent route, when uploaded to the unit - suggested 48,000 ft of ascent, the Yorkshire Dales are hilly, but not that steep!

The interfaces with Garmin Connect / Express are flakey & sometimes don't work. I bought direct from Garmin (50% discount offer) - but was miffed as it needed a 5gb upgrade - a long job when you've a 4Mb connection.

All in all, could be so much better.

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02curtisb | 9 years ago
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Just took mine out for a first ride today, had some similar issues. Seems to me that when following a downloaded course you need to turn off the automatic recalculation. Reading between many lines, when you go off the downloaded course or the unit thinks you have (maybe from a loss of signal) its route re calculation ignores your course from then on, and just follows the units settings to get to the end point. If what i think is correct the downloaded course and the units"route" both show as separate lines on the map.

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