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35 comments
Yep, it's utterly borked. As mentioned above there's tons of discussion on the internet about this thing happening to D-A and Ultegra chainsets. These chainsets are made in two halves that are bonded (glued) together. Yours just fell to bits.
Happened to me about a year ago, it's broken. The two parts should be bonded together; I had had mine about 3 years and there is a 2 year warranty. Shimano originally tried to get out of it but I kept the pressure on them and they eventually replaced it under warranty. I had been on a mission to climb Rosedale Chimney in Yorkshire, the bloody thing let me get to within about a mile before I realised it was a potential disaster. Glad it didn't happen when I was out the saddle on the climb! It was something like a 25 mile ride back to base, rolling and then praying when I had to pedal it would hold together.
Lots of info on google about, here's a thread on bike radar - https://forum.bikeradar.com/discussion/13064693/ultegra-crank-failure/p3
It has only Virtually come loose. it didnt really happen
I'd imagine that your chainring bolts have worked loose. Have a look from the non-drive side. They're torx head bolts (T25 I think, possibly T30). You can tighten them with a long driver from that side without removing the cranks. In my experience with 5800 they tend to work loose over time and are a source of difficult-to-find ticking noises under heavy load. Tend to check mine once a month and inevitably at least one is slightly loose. Would definitely result in the behaviour you experienced if more than two were loose - and like any bolted system once one bolt is loose the others start to loosen up too.
Exploded view here shows how it all screws together
https://si.shimano.com/pdfs/ev/EV-FC-6800-3609A.pdf
Ah... yes, that makes perfect sense! I will take a look tonight. Thanks a lot
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