Signa Sports United (SSU), the parent company of several cycling retailer giants like Wiggle and Chain Reaction Cycles has said that it is suffering from “severe liquidity and profitability challenges” as it announces the delisting of its shares, citing subdued demand, inventory overstock, and weakened consumer interest in the cycling sector which has impacted its overall performance adversely.
The decision to restructure has reportedly been influenced by the Berlin-based sports retailing giant’s performance in the first nine months of 2023, particularly as the “bike segment has continued to lag management expectations”.
SSU, which also owns other cycling e-commerce websites such as Bikester, Fahrrad.de and Probikeshop, besides also having operations in tennis and other outdoor sports, will delist its shares from the New York Stock Exchange. The company said that the benefits of being listed on the exchange did not “justify the costs and demands of management’s time necessary to meet the Company’s US regulatory commitments”.
The delisting is expected to take place around October 22, and it will subsequently also suspend its reporting obligations to the US Securities and Exchange Commission, which would be in the “overall best interests of the Company and its stockholder”.
> Brexit, Covid, and economic uncertainty blamed as Wiggle Chain Reaction Cycles records £97 million loss
SSU said in a statement: “The operating environment for the Company in the first nine months of FY23 and thereafter was characterised by a continuation of material disruptions which started in the second half of last year.
“Although some economic indicators across core markets have continued to improve slightly, the demand for the Company’s products remains significantly below 2022 and pre-pandemic levels.
“In addition, inventory levels across the industry remain elevated as market participants still aim to clear excess inventory, resulting in a material adverse effect on the Company’s gross margins and increasing negative cash flows.”
Wiggle and Chain Reaction Cycles, two of the UK’s leading cycling e-commerce sites had joined forces in 2016, merging to form WiggleCRC.
In 2021, it was announced that WiggleCRC would be taken over by the German online giant Signa Sports United — not to be confused with another UK-based retailer Sigma Sports. The acquisition of the UK business was said to be tied to SSU’s forthcoming NYSE initial public offering (IPO) at the time, and created a group with annual sales of $1.6 billion.
However, as the cycling industry still continues to struggle to come to terms with the post-pandemic slump plagued by overstocked inventories and supply chain issues, it seems that even the biggest retailers have been clawed down by the industry-wide trials and tribulations.
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SSU had been trading on the NYSE since late 2021, just a few months after taking over WiggleCRC. At the time, its stock prices were around $9, but they’ve now fallen down to just $0.94, as per October 2023’s figures.
Wiggle, meanwhile, had undergone cosmetic surgery in April this year — the website ditching its iconic orange branding and quirky logo for a snazzy new green and blue theme along with a contentious new website, which cyclists and long-time customers from the website weren’t the most pleased with.
> "Awful, poor branding, less functionality. What was the point?": Customers not happy with Wiggle's new website
And a few days later, the newly face-lifted website, along with that of Chain Reaction Cycles, went down for a while unannounced, leaving even more people disgruntled.
Just last month, WiggleCRC had announced a £97 million loss for the year 2022, almost seven times greater than the losses sustained in 2021. The company’s former chief finance officer blamed the aftereffects of Covid, Brexit, and ongoing economic uncertainty for the significant drop.
While the current challenging state of the UK economy was blamed for “subduing consumer demand” (UK sales fell by 32 per cent compared to 2020 and 2021), the company claimed its drop in international sales of 26 per cent was “driven mainly by the full year impact of Brexit reducing sales into the EU, where higher duty and fulfilment costs have necessitated higher pricing”.
The acquisition of Wiggle CRC by Signa Sports United during the period in question also brought “significant one-off legal and professional and staffing costs”, adversely affecting net profit by over £36 million, though SSU also fully repaid and waived all shareholder debt and intercompany loans, amounting to £312 million, as part of the deal.
SSU, meanwhile, has also announced that it is shuffling its Board of Directors, extending the scope of Torsten Waack van Wasen, CEO of Internetstores to become part of the company’s management team as Chief Performance Officer (CPO).
The German group said that van Wasen, with his many years of restructuring experience from his prior positions, will step into the role of SSU’s CEO in the first quarter of 2024, with the current CEO Stephan Zoll bidding adieu to the company after more than five years.
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37 comments
I stopped using wiggle/crc.
poor prices, very limited stock choice compared to others, items perpetually out of stock, crap customer services, they've massively cut what they have available to Ireland compared to the UK and Europe.
And that website 😳 what the hell were they thinking with that pile of 💩.
Not surprised to see you and others with a similar experience to me. A few years ago, I got pretty much everything I needed from Wiggle but I've just checked and bought nothing since their April website redesign. They can blame Brexit, COVID and Cossy Lives all they like but I'd suggest they start looking inward first.
I used to be a very regular customer of Wiggle. But it was nothing to do with "market conditions" or "inventory" that stopped me using them, it was the terrible, terrible overhaul of the website that removed key functionality such as wishlists that I used to track and make repeat orders of favourite items and which was never replaced in the new design.
A lot of their woes seem to be of their own making. Spending money overhaul a perfectly functioning website *and make it worse* at a time when they should have been minimising costs made absolutely no sense and lost them business.
Exactly this. I used to buy most cycling stuff from them and after that terrible website change I went elsewhere.
Couldn't agree more, the Wiggle website makeover is awful.
I also think that the bike industry as a whole has a lot to answer for. Price increases across the board in the last 3-4 years have been eye watering. New bike prices for premium brands are completely out of step with what most peope have to offer. The lowest priced Specialized road bike is now £1000.
+1 for the website criticism. It's truly dire, which is an absolute bullet to the foot for Wiggle, since it's their ONLY client interface. And it's appalling.
They are still not accepting cycle to work vouchers because of the new website debacle.
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