Anyone ordered from RaceView Cycles in Co. Antrim ?

It is very strange people registering to leave one post...... Just had a read of the T&C's and not seen anything like them

I will not order another item from RaceView Cycles again.

I first placed an order for a set of Zipp 30 Course disc wheels on 8/15. My credit card was promptly charged after placing the order. When i didn't receive any order confirmation, i sent an email two days later (8/17) asking if the order would be shipped soon. When i still didn't get a response on the 19th, i requested the order be canceled if it wasn't going to be shipped by Monday (8/22). I received a prompt response from John indicating that it was not going to be a problem to ship by Monday. On 8/22, assuming that the order had already been shipped, i emailed John requesting a tracking number for the shipment. John responded with a Royal Mail tracking number. When i entered the tracking number on Royal Mail's website, the status indicated they had made an attempt to deliver the package somewhere in UK. I asked John if he had sent me the incorrect tracking number and he responsed on 8/23 with the "correct" tracking number for Parcel Force. Upon entering that tracking number, i received this status:

"We have no tracks for your parcel yet. The status of your parcel will be updated in due course."

This seems to be an indication that Parcel Force has not yet received the parcel from RaceView Cycles. So i emailed John asking him if the set of wheels had been shipped and i mentioned i needed the wheels very soon for my upcoming cyclocross race. He did not respond.

When Parcel Force tracking site gave me the same information again a few hours ago, i emailed John to cancel my order since it's obvious he had not shipped it on Monday as promised and i have no clue if he was ever going to ship it. I only hope RaceView Cycles will refund my credit card as quickly as they had charged it.

Had a difficult experience with race view cycles.

My order took many unanswered emails to process and I had to suggest having VISA involved in an online fraud transaction before the company replied. I attempted to call them but their number was not in service. 

The order was explained to be out of stock despite being charged to my credit card and purchased from an in stock description. I had to give an ultimatum of a tracked shipping  reciept for the product or a direct VISA refund. The order then shipped.

My experience took over 2 months and took many difficult emails to conclude. I feel lucky that i did not have to involve VISA in this transaction. 

Hey all, just joined the forum to post for this purpose. Like many who have found this thread, I found a good price for bike parts and rolled the dice...... Ordered a Di2 group set and thought no more of it. After a couple of weeks, I had not seen any action so started looking on line and found this thread. Started getting nervous after 3 weeks. Contacted the store, got a tracking no. And the kit showed up as ordered in California about a week later. So, fast.... No, good price yes, came as ordered, yes. Can't comment on shiny bikes but would buy from these guys again. Hope that helps anyone else who finds themselves in the same spot. Thanks for listening.......

I just happened to stumble upon this thread and feel I have to say something! FRAZER/John/Bill or whatever you are calling yourself this week. Would you stop with the fake reviews, they are so overcooked, they stand out a mile!! Note to self, if you are caught out blatantly lying to your customers then we will vote with our feet and shop elsewhere!! Any forum members considering buying from this company,don't!!

Hi all! Have just bought a Axiom rear pannier rack from Raceview, it arrived just now and is about to be fitted. Dispatch is supposedly up to 48hrs but I was notified of dispatch on the forth day, also given a Parcelforce tracking number. Actual goods in transit time has been 3 days, not taking a weekend into account. Was worried after reading other posts but service, packaging and delivery has been as good as any reputable dealer out there. The rack is in perfect condition and i was suprised how much cheaper it was coming in at approx £15 less than other sellers. Hope others have the same experience as I have, and going by this purchase I will buy from them again. It's not all doom and gloom folks, maybe there was a rocky patch whilst setting up their company with suppliers and logistics. Just sharing my experience with this company and hope it is helpful to all.

Another fake review!  Raceviewequestrian must be desperate for sales!!  Given the genuine bad reviews and my own bad experience with them, I am surprised they are still in business!  A company that needs to write their own "good" reviews? DESPERATE!! Wouldn't touch them with a barge pole! 

Raceview are a pack of Charlatans.  I placed an order 6 weeks ago ..still no sign of it.  They have my money and I have no order.  Have asked Visa to get my money back.   Don't waste your time and risk your money buying from them.  Seriously wish I had read some of the reviews on here before deciding to order from them.  

I purchased a Zipp disc wheel recently from RaceView Cycles.  I don't know about previous versions of the store, but my experience was very positive.  Had good communication, fast delivery and good price.  I live near Denver, Colorado and the wheel arrived in a little less than a week from date of purchase.  

I think all these positive reviews, which are so obviously fake, show a real lack of integrity.  This thread just proves how untrustworthy Raceview cycles actually is.  You would be a total fool to buy anything from them.  There are plenty of other much more reputable companies out there selling the same items.  When trust in a company is lost, the company no longer has any value.  Shop somewhere folks! 

Placed an order for Campagnolo Zonda C17 wheels with Race View which were considerably cheaper than the regular sites.

Then found this post and started to worry,  thought it would turn into a load of hassle.

I heard nothing for a few days so phoned and spoke to John. He said because of the Xmas break they were behind with sending orders out and that it would be despatched that day (Friday) and I'd receive the wheels Tuesday the following week. They actually arrived a day early on the Monday.

I'm not saying people haven't had problems with Race View but my order went pretty smoothly. Maybe they've got their act together?

I'm not from the USA and yes I've had to join the forum and this is my first post but just thought I'd share my experience.

First time poster. I'd like to thank you all for taking the time to report something on these guys. I wanted a certain crankset. Race View Cycles have it listed as 'In Stock' and at a very competitive price. I got to the point of paying and as they didn't accept paypal I decided to google them. That lead me to this thread. So I emailed them to confirm whether the crankset was actually in stock. The good, they replied within 24 hours. The bad, it wasn't in stock and is a special order item so would take 2-3 weeks after I paid for them to receive it, and then the time for them to send to me.

So at best it seems their website doesn't communicate well with their actual stock levels. At worst they've setup their website to display incorrect stock notifications in order to attract purchases. They are somewhere on the spectrum between behind the times, disorganised and deceptive. With so many options for the consumer I'd advise you shop elsewhere.

Not accepting paypal, I can only imagine the headache that would have ensued should I have paid with a credit card then needed them to issue a refund when I realised my item wasn't actually in stock and it would take weeks.

As it stands I bought the crankset I wanted from a shop that sells through eBay for a similar price. I get to pay with paypal so I'm protected and it's most likely that it will be in stock and ship quickly or I would have seen comments in their feedback alluding to similar occurances.

Hey everyone!

​First post. And yeah, I joined the forum because I ran across this thread researching Race Way. Basically I'm hunting for a good replacement fork for 1999 Serotta Legend Ti that has a 1" headtube. Here in the states a Ritchey Comp is about the only option - this is not a desireable fork IMO. So I recently discovered the Columbus Minimal, but it is not available in the US.

​So I placed an order with Race Way because they were significantly cheaper than Wiggle and the Race Way item pictured the old "glossy" finish as opposed to the matte finish Wiggle  - http://www.wiggle.co.uk/columbus-minimal-road-forks/. Eventhough it is a coin toss, I want the chance at getting my hands on the shiny one.

​The site isn't bad, I've seen much worse. I have worked for an online cycling retailer in the past and I know first hand that their website has defintely taken some effort - I consider that a good sign. Understandably I was aprehensive because of all the bad reports on various forums. So I sent an email to verify that they indeed had the fork on hand. They replied within hours and confirmed that the item was in-house and would ship the next day. So far I have no cause for alarm.

​I will post again with an update. Happy riding if you can get it. We recieved 4" of snow overnight here in Pennsylvania.

All these first time posters, still appearing out of the woodwork with their so called positive "reviews"  all seems a bit fishy to me.   The latest review seems to be about some other company called Race Way!!! lol

Last I heard they were in serious trouble and aren't sending out any orders they receive.

I am sure anyone with a brain or any common sense will be able to read these reviews and know to avoid Race View Cycles like the plague.

Hi again,

​Well the fork arrived today. Ordered Feb. 02, 2017 - received Feb. 13, 2017. Not bad. Only issue is that they sent the fork under-protected in a bubble wrap lined envelope. Hardly industry standard for shipping a carbon fork. It arrived seemingly unharmed - however I might hesitate ordering anything fragile in the future.

Lastly,

Not sure why everyone hates the shit out of this retailer. Yeah they're a bit shabby, site still says "processing" on the order I just received, and they ship carbon forks in an envelope. Still it was damn cheap and one of the only two places I could find a 1" Columbus Minimal Fork. And unfortunately I did not get the old, glossy finish I was hoping for.

Also another caveat. I was told this was the "last one" they had. Site still says "in stock". So if you are in a rush to get your stuff, call or email to get verification on inventory.

I saved $40 using Race View over Wiggle.

Lastly,

Not sure why everyone hates the shit out of this retailer.

Think you missed the part of the ' discussion ' early on where they were threatening legal action against anybody who was raising legitimate issues they had had with said retailer.

Legal action doesn't always mean suing over here.

There are plenty of examples above this post to justify the shit they've got... in this very thread, not too far from people who have registered purely to post once, on this thread, about getting a decent service.

Shiny Bikes didn't have the best reputation either. Join the dots, don't join the dots... but surely you can see why others have joined the dots.