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Anyone ordered from RaceView Cycles in Co. Antrim ?
Hi Everyone,
Was looking to place an online order with RaceView Cycles but was wondering if anyone has feedback, before I go ahead.
thanks,
Bill
If you're new please join in and if you have questions pop them below and the forum regulars will answer as best we can.
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149 comments
Wow! Thank you so much! This is awesome!
This worked for me when they wouldn't answer my mails or calls. I called the Ballymena Guardian and asked for Mr Crawford and kazoom I got a result. I would recommend that anyone having problems with their orders call the Ballymena Guardian and ask for Darren Crawford +442825641221 it worked for me
Amazing work guys
Personally I couldn't care less about them, but you did ask why there were people on here ' hating ' them.
Hello
I have read the reviews here about this company Race View Cycles.
I can confirm they are not sending out their goods. They must be in serious trouble.
I thought, like some of the other posters I would post a picture of the order I received.
Here it is......
Nothing! No order, nothing...
empty_box.jpg
Eh, they're not suing anyone. Hot air - which is par for the course on a forum. They got my cash, I got my stuff. If you wan't cheap prices and you aren't a panicky consumer you'll be fine with this retailer.
Bottom line: Wiggle was $220 with free shipping and Race View was $160 with $20 shipping. 11 day delivery from England. I'm good with it.
nice of them to box it up for you though
Panicky? Fuck off mate. What's "panicky" about not liking to pay for goods that don't turn up? Or spending months chasing refunds or replacements for items sent back due to faults? Or being threatened with legal action merely for posting the truth?
Looking forward to next month's thread where we unmask "Biciloco Cycles" as the new name for Race View.
Biciloco Cycles! Love it mate!
It would be funnier if it weren't so serious though. How are these "shills" still in business?
Hang on?!? - they actually sent you an empty box???
They're now selling boxes of "lucky Irish air"
Marginal gains and all that.
This is simple fraud and I'd call the cops, well Action fraud actually but it'd the same deal
http://www.actionfraud.police.uk/
Keep everything, all messages and the box and find out ASAP who the courier was (the name of the actual person) as they could be your best witness. 2 kg in a box should be fairly obvious unless they put a brick in there to compensate for the weight, but I doubt they are that smart.
Fingers crossed the package was weighed and they can't argue.
Hope you get your cash back.
And at the moment I hear that they give you ten per cent off if you register on road.cc and leave a comment on this thread! /sarc
...probably because it's still the top hit on Google if you search for Race View Cycles. That must hurt.
I recently placed an order with Race View Cycles and had a great expereince. Being located in the US, John from Race View immediately contacted to let me know my bank would more than likely block the transaction as "suspicious" due to the overseas and purchase price. Sure enough, he was correct. Once I got my bank squared away the purchase when through. As advertised shipping was a flat rate and was delivered on time, 5 days later. Race View Cycles providedthe tracking number as soon as they had it available.
I won't hesitate to order bike stuff from Race View Cycles again.
Similar good experience to Les, but better.
I live in California. Ordered Campy Bora Ones at a price substantially lower than anything else I saw on the net. Order placed June 26. Googled the company after I placed the order, got concerned after reading this forum and emailed to see if the wheels were in stock. John emailed within 24 hours to assure me they were and that they'd ship in a couple of days. About a week later I got a shipment confirmation email with a tracking number. Wheels arrived July 6. I ran them through Certilogo.com to check authenticity and they cleared, and inspection showed no damage whatever.
So, from order to the UK to my door in the USA it was 10 days. Would recommend them without reservation.
Hi everyone
I joined the forum following a search AFTER I had ordered from Raceview and found this post. Had I found these previously I wouldn't have ordered but here is my experience:
30 April 2016 - I ordered Powertap GS AMP wheelset at a great price. Having Googled these, Raceview came up with the best price and the ordering was as slick as any other internet provider.
I then did a search on the company, found this and I have to say my jaw hit the floor. So much so that I called on Monday and spoke with John. He advised me that the wheels weren't in stock (website advised they were) but they would order them in. Over the following couple of weeks I called and to be fair John called me back on every occasion and updated me. They did advise that the wheels had been delivered and would be posted out on a Fri but they weren't; then it was the Monday and it wasn't but they were posted 24 hours on the Friday to get to me.
I received the wheels on 23 May 2016 which for wheels that were out of stock wasn't too bad. So all in all, given the price I am delighted with my wheels and the price. They could improve customer service a bit but the same could be said for other retailers I hahve encountered likewise.
Les
Caution! This company are truly appalling with no customer care.
I ordered a bike computer 2 weeks ago and have yet to receive it.
I have spoken to them on several occasions and emailed via site and Facebook (no. Response to emails)to be given different stories every time. When asked for tracking info they said it hadn't yet been sent. Asked for refund the next time and was told it was dispatched but no tracking details (told I would get called back which never happened)
I have called all morning to get engaged tone.
I have never had an online shopping experience like it.
Seem to have no care regarding customers as long as they have your money they are not interested!
Hi everyone,
Just want to post my experience with Race View Cycles recently.
I placed an order with them early April (timeline of progress below), and received the package today May 4th 2016. The delay wasn't Race View Cycles fault, it was my local postal service Canada Customs had a massive delay for clearing items through our boarders.
At the end of the day, I received my 2 Vittoria Corsa G+ tires and some muc off hydro lube for a FANTASTIC price (versus our Canadian pricing for the same goods).
Overall, I am satisfied, but was very concerned when I first saw this thread.
John did communicate with me, but there were definitely delays with his responses via email. I left them a voicemail message but didn't receive a call back. On week 3 of the order, I emailed a few times but did not receive any responses. It was only when I messaged them on FB that I received a response promising that they would follow up with Royal Mail and give me an update thereafter, but again I did not hear back.
Would I order again? Possibly, I'm waiting for John/Race View to email me back after I gave them some feedback, so we'll see how they respond.
For now, definitely be cautious, make sure your creditcard company will give you a way to recoup costs if things go sideways. But like I said, at the end of the day I received my goods, packaged well, and received them at a great deal.
Note: I'm not a shill... You can find me on other forums under this name, and on instagram under 604.will
Order Date: April 6th 2016
Order Processed/Shipped/Tracking Received: April 14th 2016
- On April 12th I emailed John in regards to the order as I didn't receive any update from them about what the status was
- Within a few hours he emailed back apologizing that they were moving locations and that they didn't send it out yet, but would do so immediately
- Provided tracking number 2 days later on April 16th
Order Received: May 4th 2016
- Order took much longer than expected to arrive
- The package actually arrived here in Canada on April 19th, but Canada Customs had a massive delay in clearing packages (agent said 45 days)
- This delay was NOT Race View Cycles fault, it was our local postal service
unnamed.jpg
Certainly true that 6 Eskylane Road Antriml where the business is registered, was on the market in May last year:
http://www.zoopla.co.uk/property-history/6-eskylane-road/antrim/bt41-2ll...
Leave well alone, they're incompetent at best and crooked at worst.
I'm still hopeful but I ordered 3 items from the in March. I received 2 after a hastening email but still haven't seen the 3rd (and most expensive), 5 weeks later. I've sent a message asking for the item or a refund and I'll let you know how I get on. I'm expecting to hear tomorrow (Monday morning).
Perhaps if I can step in here to offer some more concrete proof. Since ordering from these guys, my power has gone up by average 30 watts, I have consistently smashed my PBs and have not had a single puncture. Case closed.
I was thinking exactly the same thing...
Anyone else think that signing upto a forum to leave a review a bit strange?
It is rather, especially when the reviews consist of "I ordered stuff, it was delivered" - hardly the exceptional customer service experience that prompts one to sign up to a forum just to leave a review.
Race View are Shiny Bikes, who were crap and went bust, then lied about it on here. ENDS
Race View, who were crap and went bust, were Shiny Bikes, who were crap and went bust, then lied about it on here. ENDS
FTFM
Surprised they lasted this long, to be honest.
Not really -- I had a good experience with them and felt like I owed it to them to share it. Not to dial up the paranoia dial too much, but it's also not unknown for a business competitor to create fake negative reviews. The posts that are most credible are the ones with details and copied emails, and there seem to be a good number of positive experiences in addition to some negative ones.
I checked back on this forum just out of curiosity, and since a lot of time has passed since my post, I think it's safe to admit that in addition to the Campy wheels I ordered at a very good price, the box also contained a carbon Deda seatpost that I didn't pay for. So I guess I'm either very lucky or they're one hell of a business.
i don't think raceview need any help from business competitors to give them bad reviews. They were crap as Shiny bikes (check out their trust pilot reviews) and just as bad if not worse as raceview cycles!
I purchased from Race View Cycles a few weeks ago for the first time. I live in Seattle. The shop came up under a Google shopping search and had the lowest prices for this Sram crankset and derailleur. So I bought them without much hesitation. They shipped to my place within a week. I was very pleased. It was well packed. I'd buy from them again. I don't know if it's the euro currency exchange that I benefited from living in the states. I thought the euro was still stronger than the dollar.
It's a legitimate and trustworthy business.
I had an overall good experience with these guys.
Found an very good deal on some fancy tubular tires, better than seemingly most everything else out there. Took them a couple days to ship the order, but they were responsive when I emailed them and messaged them on Facebook.
The package arrived remarkably fast, considering it was going to the US (California). They had been removed from the original packaing and packed tightly in plastic, which was odd. Though I gave them a thorough inspection and the products looked fine. For the price, I couldn't have expected any better.
I've also had a dig around the interweb and Dawn Gregg/Wilson look to be the same and listed on various company records as director or secretary of companies where a Mr Fraser Wilson is also listed as director. I'm spending my money elsewhere even if it costs more. A lot of people seem to have lost their hard earned with the shiny bikes debacle.
Let's not have a go at Bill for posting his feedback. He's a happy customer and has reported his good experience - that's what forums are for.
Race View Cycles have shown on this thread that they're happy to lie about the link between Shiny Bikes and their business, that they are quick to issue threats of legal action to their customers and that they're unable to hold up their hands and apologise when badly caught out.
This thread is highly-ranked by Google, so I'm surprised they've not been on here to delete their post entirely, particularly these bits:
Maybe they'll be along in a moment to claim that "RaceviewEquestrian" wasn't them at all and threatening to send a solicitor's letter to the imposter's IP address...
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