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9 comments
All sorted now, put it onto smallest cog, retensioned the cable and its all good![1](https://cdn.road.cc/sites/all/modules/contrib/smiley/packs/smilies/1.gif)
Thanks guys
If you can move the derailleur over to the big gear by hand then it's more than likely cable has slipped. Or the index start point is wrong, easily corrected by slackening off cable, setting shifter to end position and refit to derailleur with appropriate tension. If you don't feel competent then take it back.
Take it back. If you fiddle and break something you will have invalidated your warranty.
If he's already swapped the mechs himself then I think he's beyond the point of warranty being relevant.
It was microshift but I swapped it out for SRAM apex
I wouldn't trust halfords to sort it out, I have had so many issues with that bike. Also is it not microshift front mech? I changed mine for a sram rival after the microshift started to bow outwards making it impossible to shift.
It's obviously worth figuring out how to do this yourself at some point, but if it's a week old everything should be working fine so- back to the shop!
Bike is a week old. Take it back to Halfords and tell them to build it properly.
Cable slipped perhaps? You could try adjusting the limit screws to the middle of the range and then move the cable in the grip to pull the derailleur down to the correct position for the lowest gear, and then adjust from there?