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4 comments
It'd be worth taking the cassette off and if there's a 1-2mm spacer, ditch that and try your cassette..
Dup post
On the road side, Shimano and SRAM 9/10-speed hubs are generally shorter than 11-speed ones and won't take an 11-speed road cassette, the most noticeable exception being Mavic which have had longer freehubs for donkeys years due to compatibility with their own gear - seems like 11-speed compatible hubs are getting more common however. The table at the bottom on this article may help
http://www.slowtwitch.com/Tech/Cassette_Spacers_2013_3978.html
Easton do an 11-speed compatible freehub AFAICS, and you can fit an 11-speed Shimano/SRAM compatible cassette from EDCO which fits on a 10-speed road freehub (with their own lock-ring), but they're pricey.
10/11 speed hubs are generally the same. You use a spacer on the inside with a 10 speed cassette.