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Bristol cyclist left in road after bus hit-and-run on notorious Gloucester Road

Bus driver carried on despite being flagged by people at nearby stop

A graduate student from Bristol is waiting for an apology from bus operator First after being "nudged" off her bike on the city's notorious Gloucester Road by a bus driver who drove away after hitting her.

Tom Morris of the Bristol Post reports that police are investigating the incident in which Fiona Weidberg, 27, was hit twice by a number 76 double decker bus, leaving her in the road.

Ms Weidberg, who is enrolled as a Doctor of Educational Psychology student at the University of Bristol, told the Post she looked up expecting to see the driver stop the bus, but instead it carried on, even though people were signalling for it to stop at a nearby bus stop.

She said: "I was riding along when a double decker came alongside me and hit my handlebars.

"I was off-balance and then it came towards me and struck me again – this time knocking me off.

"There was a bus stop just in front of me and I assumed the bus would stop but it just drove off.

"I presume it was not deliberate but the driver didn't stop and they should have done."

Ms Weidberg called First after the crash to complain and was unimpressed at their response.

"I called them and they made me feel rude for complaining about being knocked off my bike," she said. "I'm lucky that I escaped with cuts and bruises. One person said any closer and it would have been a fatal accident."

Her account was supported by witness Dean Fuidge who was at the bus stop when Ms Weidberg was hit at 9.40am on February 26.

He said: "I didn't see the first contact but I saw the second. The bus swerved towards her and the next thing I know she was in a pile in the road.

"Genuinely, I don't know how she wasn't killed.

"Myself and a man who had been waiting at the bus stop rushed to help her. She was tangled up in the bike.

"She was in a right state. Police were asking me if I got the bus's number plate but our main priority was to get her out of the road so she wasn't hit by anything else.

"I took her into the shop and she was shaking and crying. We gave her a cup of tea and I got a medical kit because her trousers had been badly ripped.

"She stayed for a good hour before she was OK."

Mr Fuidge confirmed that the driver had carried on without stopping.

"There were people at the bus stop with their hand out signalling for the bus to stop but it continued."

A First West of England spokesperson said: "We are aware of a complaint made by Ms Weidberg regarding an incident on February 26. Our customer service team have been investigating it and plan to write to her in the coming days regarding the outcome of this, and offering an apology for the distress caused.

"In addition we have written to her, providing the details of our insurance company to enable her to make a claim for damage to her bike should she wish.

"Such incidences between buses and cyclists are thankfully rare.

"Over recent years we have worked hard to improve relationships in this area, working with our drivers to highlight the needs of cyclists, and with cyclists to give them greater understanding about what buses are likely to do, too.

"We have also trialled new technology on our buses, which provides an audio alert to drivers if cyclists appear in their blind spots."

That system, Cycle Eye was planned to be deployed on buses on Gloucester Road.

Conflict between bus drivers and cyclists in Bristol is nothing new. In 2012 bus driver Gavin Hill was jailed for 17 months for "using his bike as a weapon" when he deliberately hit cyclist Phillip Mead.

A First driver was involved in this incident reported on the road.cc forum. Our editor, Tony Farelly, reports his own experience with an aggressive First driver in a comment on the that thread. Those incidents took place some years ago; it's to be hoped First's work with its drivers has improved matters. 

Last year Bristol City Council received two conflicting petitions regarding the allocation of space on Gloucester Road. A petition calling for uninterrupted cycle lanes along the busy main road got 563 signatures, while one calling for more liberal parking regulations got 151.

John has been writing about bikes and cycling for over 30 years since discovering that people were mug enough to pay him for it rather than expecting him to do an honest day's work.

He was heavily involved in the mountain bike boom of the late 1980s as a racer, team manager and race promoter, and that led to writing for Mountain Biking UK magazine shortly after its inception. He got the gig by phoning up the editor and telling him the magazine was rubbish and he could do better. Rather than telling him to get lost, MBUK editor Tym Manley called John’s bluff and the rest is history.

Since then he has worked on MTB Pro magazine and was editor of Maximum Mountain Bike and Australian Mountain Bike magazines, before switching to the web in 2000 to work for CyclingNews.com. Along with road.cc founder Tony Farrelly, John was on the launch team for BikeRadar.com and subsequently became editor in chief of Future Publishing’s group of cycling magazines and websites, including Cycling Plus, MBUK, What Mountain Bike and Procycling.

John has also written for Cyclist magazine, edited the BikeMagic website and was founding editor of TotalWomensCycling.com before handing over to someone far more representative of the site's main audience.

He joined road.cc in 2013. He lives in Cambridge where the lack of hills is more than made up for by the headwinds.

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30 comments

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Sam Saunders | 9 years ago
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The story is about a bus, so it's inevitable that the bus company gets a lot of stick. However, Bristolians have a blind spot that sometimes prevents them noticing that the city's narrow and tangled roads are home to nearly 200,000 motor cars, very few of which are used to give colleagues a lift to work. No bus company on earth could run buses to a timetable or employ happy, well-motivated drivers in a city like that. Add the residents of Bristol's fringe local authorities who also drive in every day and chaos is assured. The bus drivers I see are decent people with a very tough job. This one wasn't, but we should not forget the context.

The central problem is cars, far more cars than the city wll ever be able to cope with.

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brooksby replied to Sam Saunders | 9 years ago
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Sam Saunders wrote:

...No bus company on earth could run buses to a timetable or employ happy, well-motivated drivers in a city like that. Add the residents of Bristol's fringe local authorities who also drive in every day and chaos is assured. The bus drivers I see are decent people with a very tough job. This one wasn't, but we should not forget the context.

The central problem is cars, far more cars than the city wll ever be able to cope with.

True, but First have a practical monopoly in Bristol, on their routes, Whenever competition is introduced it is snuffed out pretty sharpish.

As you say, The Bristolian blind spot is thinking that the congestion is caused by RPZs and traffic lights and bus lanes and cycle lanes.

Definitely not the cars. Never the cars.

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bsknight | 9 years ago
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A few weeks ago I was cycling northwards on the Gloucester Road in the bit running up to the stop outside the old Bristol North Baths. A double decker bus came up behind me and gradually started overtaking me, pulling leftwards into the stop. By the time the bus was stationary, I was two-thirds down its length and trapped between it and the raised pavement at the stop. I could see his eyes looking at me in the side mirror the entire time he was doing this deliberate act.

After I extricated myself and cycled around the back and on to to the drivers side, he shouted out the window, "if I ever see you on the Gloucester Road again, I'll f*****g shoot you, you c**t!" (Why "shoot", I'll never know).

Maybe it was it was the same bloke (if it was one) - white, late forties, balding (or shaven head), slab faced (ok that does describe quite a lot of people - but think Ross Kemp like) but it all happened so fast. In hindsight, I should have photo'd the bus from the back, but I was fairly shaken.

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Matt eaton replied to bsknight | 9 years ago
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bsknight wrote:

A few weeks ago I was cycling northwards on the Gloucester Road in the bit running up to the stop outside the old Bristol North Baths. A double decker bus came up behind me and gradually started overtaking me, pulling leftwards into the stop. By the time the bus was stationary, I was two-thirds down its length and trapped between it and the raised pavement at the stop. I could see his eyes looking at me in the side mirror the entire time he was doing this deliberate act.

After I extricated myself and cycled around the back and on to to the drivers side, he shouted out the window, "if I ever see you on the Gloucester Road again, I'll f*****g shoot you, you c**t!" (Why "shoot", I'll never know).

Maybe it was it was the same bloke (if it was one) - white, late forties, balding (or shaven head), slab faced (ok that does describe quite a lot of people - but think Ross Kemp like) but it all happened so fast. In hindsight, I should have photo'd the bus from the back, but I was fairly shaken.

Aside from the driving element of this story the fact that the driver spoke to a member of the public like this should be sufficient for First to give him the boot. I know what would happen if my boss found out that I had spoken to a member of the public like this whilst waving the company flag.

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Malaconotus | 9 years ago
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Surely this is a police matter? It sounds like a deliberate hit and run? Letter of complaint is completely inappropriate.

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DaveE128 | 9 years ago
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Hmm, a real contrast from my local bus company, Metrobus. I emailed them about an incident where one of their buses' front corner swung rather too close to a cyclist while turning a corner (enough to make the cyclist stop and recompose themselves) and the response I received was really good and went much further than I'd suggested. Actually, the standard of their driving is *usually* exemplary in my experience, unlike the recent start-up competing with them with ancient smoky buses,and drivers obviously trying to keep up with an unrealistic timetable... I won't use their buses by policy.

I've always had bad experiences of First on trains so this doesn't surprise me that much  2

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ironmancole | 9 years ago
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I would LOVE the HSE to take control of the roads. In an age where Tippex is picked up as a chemical in the office and a hazard to be listed with more noxious agents can you imagine what intervention the road network would need?!

It would be shut down immediately.

I can be killed by someone in two tonnes of speeding metal operating lethal machinery whilst distracted by an Apple smartwatch with or without a license to even operate that machine whilst on my way to work but... I cannot have Tippex in my office unless it's listed on a hazards form as quote 'it could flick whilst being used and land in my eye'.

Unreal isn't it?

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levermonkey | 9 years ago
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Cycle to Work Scheme is irrelevant in this matter.

Health & Safety at Work Act 1974 clearly mentions duty of care to members of the public who may be affected.

That said: I'm not sure RTA's on the public road are automatically covered, you would need an opinion from the HSE (Health & Safety Executive).

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AnalogueAndy | 9 years ago
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First Bus. Sponsors of the Sulis Scorpions Youth Cycling Alliance in nearby Bath.

Whatever happened to their Chief Operating Officer Jeroen Weimar? Who just happened to be a coach there at the time? (Answer is he was sacked).

The First bus logo features prominently on the kids jerseys.

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Matt eaton | 9 years ago
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Description of the incident sounds like a hit and run. Police should be involved and First will surely know who was driving their bus at the time.

Why their 'customer service' department are involved is a total mystery. Surely the folks on the bus are the customers, not those that the drivers are bumping off their bikes?

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Yorkshie Whippet | 9 years ago
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Counting myself lucky after several run ins with First in Leeds. It would seem they are trained to race cyclists to bus stops or pinch points and to win at all costs. I contacted them a while ago after one driver mounted the pavement. Haven't seen an improvement.

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Leodis replied to Yorkshie Whippet | 9 years ago
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..

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tao24 | 9 years ago
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Sounds to me like a clear failure to stop as mentioned above. Probably failed to report the accident too, which is then a further offence.
I'd hope his license to drive buses was stopped for at least a period of time.

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brooksby | 9 years ago
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First in particular have an absolutely terrible reputation here in Bristol, from the cyclists, the pedestrians, the bus-users, and the other motorists.

The problem is that they are constantly trying to not fall behind on their timetable (I know - apparently they do have a timetable: who'd've thought it?).

Anyway, my point is that their poorly paid drivers are under a lot of pressure to get in front get in front get in front all the time. Not that that is really an excuse.

With this case, I'm sure First will eventually say that the Invisible Man was driving the No 76 that morning, but they can't now find him because he was subcontracted from a temping agency, that they can't trace the onboard cctv footage, and the cctv camera was eaten by a leopard anyway just the day before... Very sorry, of course, but nothing more we can do...

(I don't understand why this isn't a police matter anyway, rather than a letter-of-complaint-and-waiting-for-an-apology.)

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nniff | 9 years ago
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A First bus carved me up in Bristol last year. It was 6:30 am and there was no traffic worth speaking of. I caught up with the bus at the lights, and in my nicest, most even tone said to the bus driver, 'Excuse me, but would you please give me a little more room next time'. His response was blunt 'F*** off, I gave you loads of room'. As he then pulled straight into the bus station and I had the bus's number, writing to First was simple. I pointed out that they didn't tolerate that sort of abuse to their drivers and I didn't see why I should, let alone the shoddy driving. I got a reply, but as you can perhaps guess, I was underwhelmed.

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atgni | 9 years ago
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if she has the bike via the cycle to work scheme it's effectively a work place accident. The bus is at work so it's a work place accident.
The HSE should investigate. The bus company should have a safe system of work to prevent harm to persons who aren't employees under H&S@wk act. Looks like a clear breach of the Health and Safety at Work Act section 3.1. 'It shall be the duty of every employer to conduct his undertaking in such a way as to ensure, so far as is reasonably practicable, that persons not in his employment who may be affected thereby are not thereby exposed to risks to their health or safety.

If the bus company has a SSoW, it failed and should be reviewed.

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jug_23 replied to atgni | 9 years ago
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atgni wrote:

if she has the bike via the cycle to work scheme it's effectively a work place accident. The bus is at work so it's a work place accident.
The HSE should investigate. The bus company should have a safe system of work to prevent harm to persons who aren't employees under H&S@wk act. Looks like a clear breach of the Health and Safety at Work Act section 3.1. 'It shall be the duty of every employer to conduct his undertaking in such a way as to ensure, so far as is reasonably practicable, that persons not in his employment who may be affected thereby are not thereby exposed to risks to their health or safety.

If the bus company has a SSoW, it failed and should be reviewed.

Not sure her owning the bike under cyclescheme has any impact in this regard.

Regarding the H&S regs, the appropriate wording is "so far as is reasonably practicable" - if the bus company can demonstrate the cost of any improvements are grossly disproportionate to the safety benefits gained, they don't have to do it. High cost plus low frequency means they can do this with relative ease - would be interesting to see a serious challenge to this though.

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atgni replied to jug_23 | 9 years ago
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jug_23 wrote:

Not sure her owning the bike under cyclescheme has any impact in this regard.

Probably not, depends on the employers vehicle policy, most of these include disciplinary action for motoring offences now. If they provide a cycle scheme it's reasonable to expect those cycles are used in a similar fashion as vehicles.

jug_23 wrote:

"so far as is reasonably practicable".

agreed, but my point was that there has been an incident and any policy should be reviewed in light of that incident. I do suspect they'd decide nothing needs doing.

Given that buses just plod round all day, I've never understood their desire to rush to the next stop quite so much.

Somehow we as a society need to continue to reduce unnecessary incidents such as these. A body such as the HSE investigating incidents might encourage better driver training or selection as a reasonably practicable part of the solution.

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supermarioracer | 9 years ago
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Gloc Rd is on my daily commute.
Bus drivers do have to put up with a lot of 'risk taking' (idiot) cyclists so probably develop an unhealthy attitude generally to bikers but some seem to be deliberately aggressive toward cyclists.
Some of us, though, are careful and considerate cyclists, along with a fair few newbies who have to cope with aggressive and downright dangerous drivers on a busy and congested route into the city centre.
I frequently have been squashed into the curbs by buses, stuck between buses going both directions and have buses pull out as I am passing on the outside. You have to really careful on that route, for sure.
Some of the drivers are considerate though, positive eye contact and friendly hand gestures if I take the time to see if I can pass inside or turn off, so they are not all nasty.
My sympathies for the lady in question. I have 2 screws in my elbow and a repaired metatarsal bone thanks to cycling round our friendly 'cycling city'.
Safe riding folks.

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Paul_C | 9 years ago
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need to let Health and Safety off the leash and get them to deal with these crashes as if they were workplace incidents, which in a sense they are... then we may start seeing proper control measures in force and proper attention paid to the safety of passengers, pedestrians, cyclists and any other road user that the bus interacts with... it really p155es me off that the companies behave as if Health and Safety legislation stops outside the garage...

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don simon fbpe | 9 years ago
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Shocking incedent and shocking response from the bus company.

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Animal | 9 years ago
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It's a deliberate attack. The bus company are in damage limitation mode.

There needs to be a prosecution.

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fukawitribe replied to Animal | 9 years ago
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Animal wrote:

It's a deliberate attack. The bus company are in damage limitation mode.

There needs to be a prosecution.

It's a horrible incident but you don't know it's a "deliberate attack" either. Yes, I would like to see the bus company and / or driver held to account but that does not make vigilante behaviour any more desirable.

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ironmancole replied to fukawitribe | 9 years ago
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I think it becomes difficult for anyone driving a vehicle to claim it wasn't a deliberate attack when they then drive off. The act of evasion after any wrongdoing doesn't align with a subsequent claim of accident when you are then pulled up for it later, I can't steal from a shop and then claim when arrested on the street that I hadn't deliberately taken it once I've left the store...just won't wash.

Unfortunately hit and run doesn't seem to be a big deal anymore...a four year old girl riding a bike on the pavement however warrants a threat of having her bike confiscated by Lincolnshire police...you can't make it up.

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fukawitribe replied to ironmancole | 9 years ago
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ironmancole wrote:

I think it becomes difficult for anyone driving a vehicle to claim it wasn't a deliberate attack when they then drive off.

I hope they get the driver and prosecute to the extent they can, but that just doesn't follow. It may indicate that they know they've done something wrong, and want to try and escape the consequences and for which they should be brought to book, but you can't use their actions after the incident as proof of their intent before it.

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bsknight replied to fukawitribe | 9 years ago
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fukawitribe wrote:

It's a horrible incident but you don't know it's a "deliberate attack" either. Yes, I would like to see the bus company and / or driver held to account but that does not make vigilante behaviour any more desirable.

No nobody knows that nor, I suspect, ever will without the bus ID or video footage. However, given the incident and the fact that there were people at the stop signalling for the bus to stop, clearly the driver did not have his/her mind on what was going on on that part of the road. Given my experience with some bus drivers (and I stress "some" - I've come across many who are very understanding/courteous to cyclists) I'd guess that this is "using a vehicle as a weapon" or at least dangerous driving.

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harrybav | 9 years ago
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The quote should be "used his vehicle as a weapon". Current incident sounds like criminal matter to me, not for "customer relations department".

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sfichele | 9 years ago
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"We have also trialled new technology on our buses" << any chance of trialling new technology that excludes psychopathic bus drivers from every getting the job

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sfichele | 9 years ago
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"We have also trialled new technology on our buses" << any chance of trialling new technology that excludes psychopathic bus drivers from every getting the job

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Gus T | 9 years ago
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"Conflict between bus drivers and cyclists in Bristol is nothing new. In 2012 bus driver Gavin Hill was jailed for 17 months for "using his bike as a weapon" when he deliberately hit cyclist Phillip Mead." don't you mean "used his bus as a weapon" ?

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