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Garmin ripping us off
I have for many years been a massive Garmin fan. Used many product no real issues, great replacement service. After a few years of almost constant daily use my edge 1000 has given up the ghost. The screen isn't working at all. Having tried a few things only to find nothing works but the bullet and rang Garmin. It has recently gone up from 90 quid for a refurb to nearly 200.
Bloody terrible. Anyone have a good alternative to Garmin. I use the map screen quite a lot. The other basic metrics I guess are standard.
Cheers for any suggestions.
If you're new please join in and if you have questions pop them below and the forum regulars will answer as best we can.
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40 comments
Take a look at the Hammerhead Karoo?
Essentially an android without the phone bits.
I think Garmin is WAY overpriced anyways...no let me rephrase that, hideously outragiously expensive. Why should a Garmin for a bicycle cost about 3 times more than a Garmin car nav system? This makes no sense to me other then it's all about gouging cyclists because they're all so stinking wealthy and thus can afford it. Besides if you have an IPhone you can use the GPS system they have and it will give you turn by turn instuctions, and they have a cycling mode.
I am no expert but I can think of a few reasons off the top of my head why a cycle sat nav would be more expensive than a car one:
Cycle sat navs need to be weather resistant, car sat navs don't
Cycle sat navs need to be fall resistant, car sat navs don't
Cycle sat navs need to have complex fittings, car sat navs don't
Cycle sat navs need to connect to power meters, car sat navs don't
Cycle sat navs need to connect to heart rate monitors, car sat navs don't
Cycle sat navs have a potential market of 6.6 million cyclists, car sat navs have a potential market of 45.5 million driver.
Under EU law you are likely to be covered for repair (for up to 6 years) Given that the device is top of the range, there should be a reasonable expectation of longevity even with daily use. Afterall, why should you pay £400-£500 on a GPS for it to go pop after 2-3 years use and not expect some redress never mind be quoted a £200 repair bill! Don't think because it's 'just' an electronic gismo that that should leave you with any less rights if your 3400-£500 washing machine stopped working after 2 or 3 years.
https://www.theguardian.com/money/2006/mar/25/consumernews.howtocomplain
http://www.which.co.uk/consumer-rights/advice/what-do-i-do-if-i-have-a-f...
The sale of goods Act 1979 had its limitations and was a bit ambiguous, the Consumer Rights Act 2015 makes things a bit clearer and helps protect consumers more.
I would look into pressing them to make a free repair and quote the Consumer Rights Act (Mention this in full with the year as it's important) if bought after Oct 2015, or the SoGA1979 if before.
I'd much rather spend money on a cycling computer than anything at all on a mobile phone!
It will be many a year before I get a waterproof phone, let alone one that does something as fancy as turn by turn navigation.
isn't there a velominati rule about having clutter on your bars?
I like to navigate using instinct and the sun or stars, although I have been known to ask passers-by for directions on cloudy days.
IDGAF
Maybe they just costed it all out and realised that they send out so many replacements that they need to make some money back.
Anybody who has a half decent smartphone and then goes out and spends money on a dedicated gps unit of any make is utterly nuts. I use my Iphone 7 on a quad-lock mount. I spent £20 on an external battery which gives me a range of around 500km. Also, using Ride with GPS is massively, massively better than any Garmin I have ever seen.
aw, someone on the internet says I'm utterly nuts.
The idea of having my phone out in all weather, with me punching its screen , sometimes with gloved, unfeeling fingers, and then not being able to use it as a phone because its battery is mullered, really doesn't appeal to me.
Ah but a mobile charger/external battery pack, you cry!
Another bit of gadgetry to solve only one of the above problems? No ta.
The other problems aren't problems. Most smartphones now are waterproof so the weather isn't an issue. I'm not sure why you want to spend riding time "punching" the screen of your phone.
If you want to spend a load of money on an utterly crap product when you have a much better solution in your pocket then go for it, but don't be surprised when "someone on the internet" thinks your a bit thick.
It should occur to you, sweetie, that people are very different and make very different choices. For example, some people actually have the money to try out gizmos that may well be less-than-perfect, for what they don't consider a load of money, and are OK with that particular life choice, because of their other life choices.
It should also occur to you that YOUR English isn't that great.
By now it should be dawning on you that YOU'RE a lot thick.
Ah, grammatical corrections. The last hope of someone who long ago lost an argument.
"long ago lost" is a split verb
I think you meant a "split infinitive", which it isn't (there's no "to" used). I don't see anything wrong with his grandma.
Easy now: some illiterate might come along and accuse you of losing an historical argument.
Well, they're trying.
I've had a 1000 for about 3 years or more. The first one stated to misbehave (can't remebere now how) and was replaced under warranty. The second one through my stupidity flew of the bars at the start of the year (or maybe the end of last) and Garmin charged £77 for a refurb. Hopefully this one last a while (it through a spazzy once, couldn't find any satellites) but touchwood it has settled down. £200 would have me lloking elsewhere for my next unit though. I like the look of the new Giant GPS which is cheaper than that and although its only B&W he battery is clamed to last for 33h.
Had the Edge 1000 for ½ year, navigation utterly useless. Bought a Lezyne super gps, very, but very pleased with it. Arrow navigation with street names works surprisingly well. Battery life is simply amazing.
Garmin is highly overpriced with underpowered hardware. With a proper processor and memory, navigation would be working. It is by far the biggest disappointment I've had with any tech product.
LOL at this level of technology being a 'bargain'. All dedicated GPS units (car or bike) are a rip-off.
Look at what you get packed into £100 of phone these days and people think Garmin and the like are providing value for money. Garmin are the Apple of biking but people will pay what they charge so the prices will never go down.
No doubt the chinese will get in on this soon and force some market change.
When comparing it with a £100 phone are you comparing with one at full retail or one subsidised by a network operator? The last few phones that I got on contract would have cost between £500-£1k at full retail
Never actually owned a Garmin but they do seem vastly overpriced for what they are.
I've a Cateye that does all of what I need it to do for a fraction of the price.
Now you can get a quarter turn mounts for phones and the phones themselves are waterproof, I'm not sure I'd bother with another Garmin once this Edge 800 goes pop.
Phone batteries don't last if you are using for navigation. I prefer to keep my phone avaable for emergencies rather than finding it flat by the end of the ride.
That is why you spend a fraction of the money you saved from buying a dedicated GPS unit on an external battery charger. The one I have sits comfortably on the tube top bag for constant feed, can charge my phone 8x and cost less than £30
They can, especially if you set Google Maps to "Dim screen between turns".
It depends how far you ride, of course. There are external battery packs and some phones still have replaceable batteries.
Seems lots of Garmin fanbois responding to your post. A price increase like that is bonkers.
Certaintly haven't looked back since I swapped my Garmin for a Wahoo (Elemnt). Also ditched my car sat nav for waze app on the mobile phone. Still got my ancient garmin gps for walking though, they used to make things that were rock solid, don't know what changed.
Not at all - just pointing out that he had a piece of electronics that you used practically every day, in all weathers I presume, for "a few years" - and eventually the screen on it went. That would seem to be good service to me, for any manufacturer, and 60 quid for a replacement seems _very_ cheap for something with that scale of sales.
80 for a new screen only not a new unit. What does it cost to replace a phone screen? I've never broken one but I imagine it is less than 200 to replace.
I've just had my phone screen replaced. It cost me £79.99 at a local repair shop.
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