- News
- Reviews
- Bikes
- Accessories
- Accessories - misc
- Computer mounts
- Bags
- Bar ends
- Bike bags & cases
- Bottle cages
- Bottles
- Cameras
- Car racks
- Child seats
- Computers
- Glasses
- GPS units
- Helmets
- Lights - front
- Lights - rear
- Lights - sets
- Locks
- Mirrors
- Mudguards
- Racks
- Pumps & CO2 inflators
- Puncture kits
- Reflectives
- Smart watches
- Stands and racks
- Trailers
- Clothing
- Components
- Bar tape & grips
- Bottom brackets
- Brake & gear cables
- Brake & STI levers
- Brake pads & spares
- Brakes
- Cassettes & freewheels
- Chains
- Chainsets & chainrings
- Derailleurs - front
- Derailleurs - rear
- Forks
- Gear levers & shifters
- Groupsets
- Handlebars & extensions
- Headsets
- Hubs
- Inner tubes
- Pedals
- Quick releases & skewers
- Saddles
- Seatposts
- Stems
- Wheels
- Tyres
- Health, fitness and nutrition
- Tools and workshop
- Miscellaneous
- Cross country mountain bikes
- Tubeless valves
- Buyers Guides
- Features
- Forum
- Recommends
- Podcast
Add new comment
14 comments
I just celled up fibre-lyte and am about to send them some photos of the damage. I originally wanted to contact carbon cycle repairs but it seems like nobody is answering the phone or replying the emails.
They gave me a rough quote of about 50-60 quid which i recon is pretty decent.
Has anyone used them before?
Thanks for the link to Focus, i have just sent them the photo and an inquiry.
The reply from Wiggle basically said that they can't do anything because they don't stock that model anymore and they have ceased to purchase from the supplier.
Would a carbon frame repair be fine if i can't get anything from Focus?
Did a bit of research on carbon frame repairs recently and they seem to be fine if done properly (like any repair) - and are much more economical than a new frame! There's a few options around. Try Fibre-Lyte - they gave me the most reasonable quote - or Carbonology (I ended up buying a repair kit from them for a small crack in a round seatstay. Haven't tried it yet though!).
Hope that helps.
No doubt a lawyer will correct me if I'm wrong, but the responsibility is with the retailer not the manufacturer re the Sale of Goods Act.
Goods have to be 'fit for purpose' and a bike frame that cannot withstand a predictable impact clearly isn't.
frames aren't designed to be impacted by handlebars. If you try your luck with Focus they'll likely call you on it as they will know where the bars would have contacted.
a mid-toptube crack in a frame with that much localisation can only be from an accident.
Your best bet would be honesty and they will likely offer you a crash replacement for a great deal less than a new frame cost.
Have you seen carbon fail catastrophically? I have. It's not pretty and the resulting shards are sharp and lethal. You don't want to be sitting astride a top tube when it does go! If you're in any doubt, at all, don't ride it. I'd get in touch with Focus themselves, not Wiggle. They will know the tube strength/thickness etc and will be able to assess the problem.
I hope this helps.
http://www.focus-bikes.com/int/en/service/contact.html
It's a Focus Cayo. Only got it in june or something, so bit annoyed really. It was only around 20 odd mph as well. I've emailed Wiggle to ask about the warranty already, but no reply yet.
What make of frame and age of it?
I'd go back to the manufacturer and give them a "half truth" not that you went down or anything. Just that you hit a pot hole and you saw a crack on the frame when you got home.
You might get a nice free replacement
So try that first and see, then look at other options
I didn't have any car polish on hand so i tried some furniture polish then tried some Brasso.
The area now has lost the matte finish and has gone glossy but the marks are still present. Also, you can feel the cracks coming out of the frame. So i think it's pretty evident that the frame is cracked.
So, should i run the risk and keep riding it or get a carbon repair or get a replacement?
Car polish works fine
Frame polish or furniture polish?
I would just get a cloth and some polish and give it a wipe. See what happens. Just a normal wipe down.
It's a matte lacquer/ varnish finish. No I haven't really tried anything on it yet. I'm just trying to get as many opinions as possible first before doing anything.
I was gonna ride it when the road rash heals up better and see if the cracks propagates.
Cheers
Have you tried polishing it up to see if its just a mark?
Also, what type of finish is it? To me it just looks like cracking in the finish
p.s. I like your weapon's