Thousands of delivery cyclists in Australia are scrambling to find work after Deliveroo suddenly shut up shop in the country earlier this week.
The Guardian reports that the food delivery company announced that it would go into administration and stop operating in Australia immediately on Wednesday. Deliveroo’s Australia website was wiped overnight, while its app no longer functions, shocking partners, customers and even its employees.
Delivery riders told the Guardian that they had been given no notice of the plans to close the company. The decision, which comes after the business ceased operations in Germany, Spain, the Netherlands, and Taiwan, has affected up to 15,000 delivery workers.
“I was working in the morning, stopping at midday and then suddenly when I wanted to start working again, this notification pops up on the screen of the app,” Deliveroo rider Rodrigo told the Guardian.
“And I went to the emails [to] check [and they said] that they cease immediately, effective immediately. So, I couldn’t even finish the day yesterday.”
A member of the Transport Workers’ Union, Rodrigo said that the Australian government should do more to improve the rights of delivery cyclists and other gig workers.
“We’ve been fighting so hard against these kinds of companies,” he said. “They are exploiting us and they are not treating us like workers. So we don’t have rights. We don’t have any benefits, nothing at all. We are not even considered workers for them.”
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Dr Rob Nicholls, an associate professor at the University of New South Wales, noted that delivery workers will likely suffer the most from the company’s abrupt closure.
“No restaurant is going to say ‘well, if Deliveroo is out of the game, we’ll stop using a delivery service’,” he said. “They’ll shift to one of the other big three services almost certainly.”
The Transport Workers’ Union was also scathing of Deliveroo’s approach to its two-wheeled employees.
“Deliveroo’s sudden and cowardly act, treating workers as callously in exit as it did in operation, highlights the urgent need for the federal government to enact gig reform,” the union’s national secretary, Michael Kaine, said this week.
“Transport workers were hit first and hardest by the gig tsunami and are now being left high and dry by Deliveroo at the first indication that it can’t rely on exploitation to make profits.”